Frequently Asked Questions

Everything you need to know about your Tabi order.

What is your shipping policy?

We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and tracking information is sent via email as soon as your package departs our warehouse.

How do I process a return or exchange?

If you are not satisfied with your purchase, you can return unworn items with original tags attached within 30 days of delivery. Visit our Returns Portal to generate a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

Quality and ethics are at the heart of Tabi. we partner with certified manufacturers who prioritize sustainable fabrics and fair labor practices to ensure our fashion has a positive impact.

Can I change or cancel my order after it's placed?

Because we aim to ship orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of order placement. Please contact our support team immediately for assistance.